Please note that the ACNC, including our advice phone line, will be closed from Tuesday 24 December 2024 and will reopen on Thursday 2 January 2025.
You can submit an enquiry via our online form and we will respond to you when we return.
Services
We can provide information to help you and your organisation register as a charity and carry out its obligations to the ACNC. We cannot provide legal or other professional advice.
Read more about the ways we can help you.
Translation and interpreting
To communicate with us in a language other than English, you can use the free Translating and Interpreting Service (TIS) to contact us. To use this service, phone TIS on 13 14 50 and ask for an interpreter to call us on 13 22 62.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can call us through the National Relay Service:
- TTY (telephone typewriter) service users phone 133 677 then ask for 13 22 62
- Speak and Listen (speech-to-relay) users phone 1300 555 727 then ask for 13 22 62
- Internet relay users can make an internet relay call through the National Relay Service website and then ask for 13 22 62.
Do you run a not-for-profit? (Auslan)
This video, in Auslan, gives an overview of when your not-for-profit may also be a registered charity, and what this means for you.
This information is also available on the following pages: